Description : Customer support Czech market. Company : null. Location :

We are recruiting for an international company a Czeck speaking Customer service Agent,

Missions :

• Communicate with customers using various channels
• Ensure customer satisfaction and provide professional customer support
• Support standard queries
• Develop an understanding of customer’s position and service delivery requirements to enable the delivery of unparalleled service
• Keep records of customer interactions

Profile :

• Fluent in Czech , both oral and written. Fluent in English (at least B2 level)
• At least 6 months of proven work experience in same/similar role
• Knowledge of banking industry will be considered as an advantage
• Good knowledge of Microsoft Office suite
• Excellent communication skills
• Comfortable communicating using various channels (telephone, email, chat)
• Ability to work independently, while being team player at the same time

Benefits :

• Be part of a dynamic multilingual, multicultural team
• Guidance and tools to reach your full potential
• Health and Life insurance
• Meal allowance.

Job Type: Full-time